Returns & Refunds policy

All of our products are digital patterns

Returns & Exchanges

Due to the nature of digital products, we do not accept returns or exchanges.

Refunds

  • Refunds are only possible if the purchased pattern has not been downloaded.

  • Once a pattern has been downloaded, no refund will be issued.

  • If you believe you are eligible for a refund, please contact us at: admin@paulaonknits.com